Call Us: 01793 744 110

VMCL the Alcohol and Drug Education Specialists

Terms and Conditions

Terms and Conditions for Training Courses

VMCL Ltd Legal Notices and Terms & Conditions

Booking Procedure

You can book your course online at Alternatively, please contact our office;

Telephone: 01793 744110

Address: VMCL Ltd, 1 Hopewell House, Whitehill Industrial Park, Royal Wootton Bassett, SWINDON, SN4 7DB


Booking confirmation

Once we have processed your booking, we will send you a confirmation letter. We guarantee to train you once full payment has been received in our office, subject to your adherence to these Terms & Conditions and the Ground Rules.


We only require a £50 deposit which must be paid within two weeks of you booking a place on a course. The balance may be paid by instalments, provided full payment is completed two weeks before the start date of your course. We reserve the right to allocate your place to someone else if these conditions are not met. You are advised to contact our office if you are experiencing financial difficulties.


The cost of our course is either £147.00 or £137.00 (dependent upon location) if you book your course within two months of your Court Hearing, otherwise the cost for the course is £157.00. Course fees include tuition and all relevant course materials. VMCL is a 'Not for Profit' Company and our course fees do not attract VAT.

Early bird discount

The early bird discount only applies if you book your place within two months of your Court date and reflects the reduced administration costs in handling your booking.

Special Requirements

VMCL will make every effort to accommodate any special requirements or needs you may have, provided we have been advised at least two weeks before your course start date. However, you will be responsible for providing, and paying any costs incurred, for an interpreter or signer if one is required.

Joining Instructions

Joining instructions including an outline of the course, venue details and a location map will be issued with your booking confirmation letter. If you have not received your joining instructions two weeks prior to the start of your training course, please call 01793 744110.

Course transfers

Once we have sent you a course confirmation letter, there is a £50 administration charge for transferring your booking to an alternative date. A £50 fee will also be charged for every subsequent transfer.

Cancelling your place

You may cancel your course giving at least 7 days notice and you will receive a refund less a processing fee of £50. If you fail to provide at least 7 days notice, we are unable to issue any refund as we have insufficient time to re-allocate your place.

Cancellation by VMCL

Where circumstances dictate, VMCL reserves the right to alter the published dates of training courses. We will ensure you are placed on another course which completes your training before the date set by the Court.

Failure to Attend

Your failure to attend will result in you having to book another course. This will incur a rebooking fee of £50 for each rebooking. We are unable to issue any refund for courses you book but fail to attend.

Dress code

There is no formal dress code; however, most participants choose to wear smart casual clothing.

Conduct and Behaviour

Detailed 'Ground Rules' governing the conduct and behaviour of those attending VMCL courses are enclosed with your booking confirmation letter.

High Risk Offenders

No person convicted of drink driving is permitted to drive until their licence is returned by the DVLA. If you are classified as a High Risk Offender you will be required to pass a medical conducted by a Doctor before DVLA will return your licence. This process may impact upon the date when you are able to drive again. VMCL Limited are not informed who will require a medical and we have no influence over the process. If you are unsure whether you are a HIgh Risk Offender, contact the DVLA on 0300 7906 825.

Late Attendance

It is a legal requirement that you must attend 16 hours of tuition to qualify for a reduction in your disqualification period. The VMCL course is 18 hours long to accommodate this requirement and allow for refreshment breaks. The schedule means there is practically no flexibility to join the course after it has started.

Attendance is strictly regulated. If you are more than 15 minutes late when attending the first training session, or more than 5 minutes late for the subsequent sessions you will not be permitted to enter the training room. In these circumstances, you must contact the VMCL administration office to rebook the remainder of your course. This will depend on course availability, the date set by the Court for your course completion and the payment of a rebooking fee.

Complaints Procedure

VMCL Ltd is a BS EN ISO 9001 Accredited Company. Our complaints policy and procedure have been independently approved and verified. Full details about the procedure, including the action you need to take if you wish to make a complaint, can be obtained by telephoning 01793 744110.

Further details about our complaints procedure can be found within the training material you will receive when you attend your course.

Acceptance of Terms and Conditions

By proceeding with your booking, you confirm you have read, understood and agree to these terms and conditions.

Fair Processing Notice

Your personal data and how we use it

VMCL Ltd is committed to complying with the Data Protection Act 1998.

As a training company, we will only process (ie collect, store and use) personal data in a manner that is compatible with the Data Protection Act 1998. This means we will always strive to ensure that we handle personal data fairly and lawfully with justification.

Our aim is not to be intrusive by invading your privacy or to undertake any task which is irrelevant. Instead our aim is to ensure we collect information that is of the highest quality in terms of accuracy, relevance, adequacy and non-excessiveness and which is fit for purpose.

How do we collect personal information about you?

Details sent to our Company by the Courts asking VMCL to arrange your training

Information you enter onto the booking section of the website

Information you enter onto the booking section of the website

Details you provide by telephone and email

Letters and forms you send to our office1

Information you provide your tutor

Forms you complete as part of your training course

Why do we need your personal information?

VMCL requires details about your name, address, date of birth plus details of your Court Case, so that we can arrange your training course and advise the necessary authorities when this has been completed.

Whom may we share the information with?

VMCL Ltd will only share your information with the Courts, the DVLA, the DfT, the DVSA, the Police and another training provider should you wish to complete your training course elsewhere. We do not share your information with anyone else.

How do you store my information?

We do not store paper documents. If you pay for your course by Credit or Debit Card, your card details are immediately destroyed once payment has cleared. We do not retain card details in any form whatsoever. All other documentation is held on our secure database and any hard copies are shredded. Emails leaving our office are fully encrypted in transit.

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